Discover the power of connected patient care, with access to real-time patient diagnostic data from both your IDEXX In-house analysers and IDEXX Reference Laboratories, on a single page. Place your lab requests, view the results and access reports, all in a single powerful platform.
Any Result, Any Time, Any Where
VetConnect® PLUS transforms the way you see your patients’ results, whether you’re a current VetConnect user, have IDEXX in-house analysers, use IDEXX Reference Laboratories—or use all three. All VetConnect PLUS customers will see more historical data than ever before on a single screen. For the first time, IDEXX Reference Laboratories results are displayed side-by-side with IDEXX in-house results for a “whole patient” view. And it’s at no cost.
View all of each patient’s diagnostic data combined on one screen
Access results anywhere, anytime—safely and securely
Easily share important patient data with clients in or out of the office
View each patient’s results as one complete picture
You see each patient as a whole being. That’s how you should see his diagnostic results, too. So you can make more efficient and informed medical decisions and have more meaningful discussions with your clients that lead to a better experience.
|View and easily compare in-house and reference laboratory results displayed side-by-side.|
|Interactive trending graphs make clinically relevant changes in their pet’s normal ranges easier for clients to understand.|
Share client-friendly diagnostic summaries with clients, like healthy preventive care summaries, to increase their understanding and the value of visits.
Frequently asked questions about VetConnect® PLUS
VetConnect PLUS is the only results presentation tool of its kind. It is an online service that displays both IDEXX in-house and reference laboratory diagnostic results side-by-side. Results are displayed in a patient-centric view that lets you create trending graphs using a combination of both sets of results. You can print and email results to clients and much more.
Any current IDEXX customer with or without a VetConnect® account can use VetConnect PLUS. You must first obtain a VetConnect username and password. All existing VetConnect users have a user name and password. If you do not call 1300 44 33 99 to get your free account now. For In-House results, you must have an IDEXX VetLab® Station connected to IDEXX SmartService™
Learn how to trend results across modalities and over time.
VetConnect PLUS displays your in-house diagnostic data alongside data from IDEXX Reference Laboratories for easier comparison and a better ability to spot trends. You can also see up to 10 years of historical results, and trending graphs are interactive, displaying the source, run date and test value of every data point.
This chart illustrates the enhancements available with VetConnect PLUS:
|IDEXX Reference Laboratories results||Yes||Yes|
|IDEXX VetLab® Station results||No||Yes|
|Trending—in-house, reference laboratories or both||No||Yes|
|IDEXX Reference Laboratories test requisition||Yes||Yes|
|Diagnostic Sharing feature||No||Yes|
Learn about the work flow associated with sharing diagnostic results with referral practices.
You may call IDEXX customer service on 1300 44 33 99 (Option 1, 3) to have VetConnect credentials created for you or have your VetConnect password reset if you have forgotten it.
No. It has taken years to create the technology and logic used to collect, compare and present results from IDEXX Reference Laboratories and IDEXX in-house instruments, and the work continues.
The VetConnect PLUS service is available at no charge.
In order for VetConnect PLUS to blend your in-house and reference laboratory results together, all your diagnostic data is sent to the cloud, which is a web-based data storage system. As soon as you agree to the terms and conditions required, the process can begin.
At this time, IDEXX is providing reports for healthy pet visits. We are continuing to develop additional reports to share with clients.
The preventive care summary information is provided by veterinarians on staff at IDEXX.
VetConnect PLUS logs all client communications in the Communications drop-down list. This log allows you to audit previous communications as well as reprint, re-email or re-share historical communications, including client-friendly diagnostic summaries.
Yes, you can customize each summary with specific doctor and patient names, the message regarding the test results and the next visit field.